Hassle-Free Mobile Access Credentials
By Sargon Younathan
Senior Customer Service Specialist, Farpointe Data
Rudy Regidor, Farpointe Data’s Customer Service Manager, and I have the privilege of assisting our electronic access control system partners, as well as their dealer and integrator customers. On occasion, we even get the opportunity to speak with end-user customers and/or their consultant advocates. One of the hottest topics of discussion today is mobile access credentials (MACs).
MACs—sometimes also referred to as digital keys, soft credentials, or virtual tags—allow smartphones to be used as access credentials. While MACs are at an early stage in our industry, it is clear they promise to be one of the most impactful technologies in improving the end-user access control experience.
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